Privacy Policy

This policy explains what personal information Tang's Chinese Food Takeaway ("we", "us") collects when you order through this website, why we use it and your rights. We are the data controller for this information.

What we collect

• Your name, phone number and (optionally) email address.
• For delivery orders: your address and postcode.
• Your order details, requested time and any notes you add.
• Payment status and a payment reference. We never see or store your full card details — card payments are processed by our payment provider.

Why we use it

• To prepare, deliver or hand over your order and contact you about it (performance of a contract).
• To keep order and payment records as required for accounting and tax (legal obligation).
• To deal with queries, complaints and refunds (legitimate interests).

We do not sell your information or use it for marketing without your permission.

Who we share it with

Only service providers who help us run the website, store orders securely and process card payments, and only as needed for those purposes. We may share information where required by law.

How long we keep it

We keep order records for as long as needed for the purposes above and to meet legal record-keeping requirements, then delete them.

Your rights

Under UK data protection law you may ask to access, correct or delete your information, or object to how we use it. Contact us using the details below. You can also complain to the Information Commissioner's Office (ico.org.uk).

Cookies

This website uses only storage needed for it to work, such as remembering your basket. Our payment provider may use cookies needed to process payments securely and prevent fraud.